Contact information
We’re here to help! Whether you have a question about an order, need product details, or want to inquire about trade-ins, the Noggy Games team is ready to assist. Please review the information below to reach the right department and ensure a smooth experience.
How to reach us
📧 Email support
For fastest service, please include your order number in your message.
📍 Mailing / return address
Noggy Games
594 Shoreline Drive, Unit 6
Mississauga, Ontario, Canada
L5B 0A8
Support hours
Monday – Friday: 9:00 AM – 5:00 PM EST
Response Time: 24–48 hours
Closed on major holidays
We aim to respond as quickly as possible, but delays may occur during high-volume periods or holiday seasons.
Types of inquiries we handle
We welcome questions related to:
Order status
Shipping questions
Returns & refunds
Product questions
Pre-order support
Sell/trade-in inquiries (answered within 2–3 business days)
Business partnerships
General questions
Trade-in & sell-to-us inquiries
Interested in trading in or selling your used games?
Please email us with:
- Item list & condition
- Photos (recommended)
- Any accessories included
Trade-in inquiries are answered within 2–3 business days.
Follow us on social media
Stay up to date with new arrivals, restocks, deals, and store announcements:
Instagram: @noggygames